ROOFTOP FILMS MEMBERSHIP FAQ'S
How do I buy a membership?
To pay by credit card, simply visit rooftopfilms.com/membership, select the type of membership you'd like, click "purchase" and enter your credit card information. Rooftop Films currently accepts credit cards through PayPal.
To pay by check, download this form, fill it out, and mail along with a check payable to "Rooftop Films" to:
232 3rd Street
Brooklyn, NY 11215
Once you have purchased your membership, we will contact you to confirm the name you would like your membership to be under. Membership benefits are only valid for the person whose name is on the membership. If you are unable to use your membership in your name and would like to transfer it to another person, you can do so on a one time basis by emailing firstname.lastname@example.org.
I just bought a Rooftop Membership. What do I need to bring to get into a show for free?
All you need to bring to get into a regularly priced Summer Series show for free is a valid photo I.D. However, if you would like to guarantee entry to a specific show, you must resrve tickets by 5pm on the day of the show.
What does "Guaranteed priority entry with RSVP" mean?
Members are guaranteed free entry to any regularly priced Summer Series show provided they reserve tickets by 5pm on the day of the show. For Double and Sustainer Members, you must specify the number of guests in your reserve tickets to guarantee their free entry.
If you do not reserve tickets by 5pm on the day of the show, you can still show up to the screening - and if the show is not sold out, you will be granted free entry. However you will not be admitted if the show is sold out.
Members receive priority entry when doors open (usually 8:00pm).
How do I reseve my Member Tickets?
Here's the breakdown:
Once you become a member we will send you detailed instructions on how to reserve member tickets.
If I'm a member, but I can't attend a certain night, can I give my free entry to someone else?
No, memberships are only valid for the person named on the membership. Members must be present with valid photo I.D. to receive free entry.
What if a show is sold out? Can I still get in as a member?
You are not guaranteed entry to any show unless you reserve tickets by 5pm on the day of the show. For Double Members, Sustainer Members, and Friends of Rooftop Donors, you must specify the number of guests when you reserve tickets to guarantee their entry.
Can I buy a membership as a gift for my child/sister/friend who lives in New York City?
Yes, absolutely! After you purchase your membership, we will contact you and ask you to specify what name you would like to be on the membership. You can then specify the name of the person you are buying the membership for.
What if I'm moving away from New York City, and I won't be able to use my membership for the rest of the summer. Can I cancel it and get a refund? Can I give it to my friend?
No, memberships cannot be cancelled or refunded. However, you can transfer your membership to another person on a one time basis if you are moving out of town or are unable to take advantage of your membership for some other reason. Please email email@example.com to transfer your membership.
If I join today when will my membership expire?
Memberships are vaild for one calendar year.
How do I find out about upcoming shows?
Please visit www.rooftopfilms.com for all information on upcoming shows.
Is my membership fee tax deductable?
Yes, your membership fee is fully tax deductable, minus the cost of your Rooftop Films tote bag ($10), if applicable. If you would rather not receive a free tote bag, please email firstname.lastname@example.org. If you choose not to receive a free tote bag, your membership fees are 100% tax deductable.
What is my membership worth?
Memberships provide up to a $1755 value, but the membership itself has no cash value.
Can't I just give Rooftop Films a donation?
Absolutely. To make a 100% tax deductable donation to Rooftop Films, please visit our donation page.
You didn't answer my question!
Sorry about that. Give us a call at 718-417-7362 or email email@example.com